RohitKamra.com is committed to providing a seamless and secure shopping experience for all our customers.
We offer a 100% Buyer Protection Program to ensure your purchases are safe and satisfactory. Our team is here to support you at every stage—before, during, and after your purchase.

As part of our commitment to transparency and customer care, we kindly request you to review the following terms and conditions before completing your purchase.

 

For International Customers

If your order arrives damaged or you receive the wrong item, please email us at info@rohitkamra.com or write a massage on our WhatsApp number +91 9929222888 within 48 hours of delivery.

Include the following in your email:

• A clear unboxing video
  
  

• Photos clearly showing the damage or incorrect product
  
  

Once verified, we will guide you through the resolution process. 

For Indian Customers

Size Alterations

If you experience any size issues with the product received, please email us at info@rohitkamra.com within 48 hours of delivery or write a massage on our WhatsApp number +91 9929222888

 To help us understand the issue:

• Share clear photos of the garment as per the guidance provided on our Mail or WhatsApp conversation.
  
  

• Our team may offer a video call session with an experienced staff member to better understand the problem.   
  
  

• Once the issue is confirmed, you will be requested to return the product in the original packaging to the provided return address.
  
  

Please note that alterations are only offered after proper assessment by our team.

Damaged / Incorrect Item Received

In the unlikely event that you receive a damaged, defective, or incorrect product, we will arrange a replacement via the fastest available courier service.

• We recommend recording an unboxing video at the time of opening the parcel, which helps us validate your claim quickly.
  
  

• Every product dispatched from our warehouse undergoes three layers of quality checks, and the process is recorded for reference.
  
  

If any issue arises despite our quality assurance, we are here to assist you and resolve the matter promptly.

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If you have any further questions or concerns, don’t hesitate to reach out to us at info@rohitkamra.com. We're here to help!